Sky Exchange – Responsible Gaming

We believe in ensuring that we have safe, secure and responsible gaming at Sky Exchange. We are of the opinion that online gaming is not supposed to be a cause of stress or financial loss but a source of entertainment. This Responsible Gaming Policy defines how we are determined to ensure that our users play in a responsible manner and to support our users when they require support.

1. Our Commitment

Sky Exchange invites everybody to:

• Play to have fun and enjoyment and not to make money.
• Keep their time and expenditures under control.
• Get assistance when the gaming starts impacting negatively on their personal, social, or economic lives.
• Gaming activities are also actively monitored to identify indicators of problem usage and give the user means to ensure their accounts are used responsibly.

2. Responsible Gaming Guidelines

In order to have a healthy gaming experience, we suggest the following:

• Budget: Determine the amount of money you can comfortably spend and use it.
• Establish time restrictions: Have breaks and do not have such prolonged gaming activities.
• Chase no losses: It is important to remember that betting is all about luck; you should not attempt to retaliate against losses by betting more.
• Balance gaming with life: Be sure to keep gaming as a recreational event, not the main activity than work, school, or family.
• Play when you are not stressed: Do not gamble when angry, upset or pressured.

3. Accidental Self-Blocking and Self-Limiting.

Sky Exchange provides a number of means to assist users in maintaining a responsible attitude to gaming:

Deposit Limits: Establish daily, weekly or monthly deposit limits.

Session Limits: Enter the time taken to remain logged in.

Self-Exclusion: You can temporarily or permanently suspend your account in case your gaming is turning problematic.

To access any of these possibilities please call our support team at support@skyexchangeoffice.net.

4. Problem Gambling Diagnosis.

You might be getting a gambling problem when you realize that you have the following:

• Wasting more finances or time on gaming than intended.
• Borrowing finances or selling assets to finance gaming.
• Failure to attend to work, studies or relationships because of gambling.
• Experience of anxiety, depression or guilt that follow playing.
• Attempting to conceal your gambling.
• When you are having any of these signs, then you need to seek help.

5. Help and Support

In case you or a person who you know is having an addiction in gambling, then we urge you to seek professional help. The organizations that give confidential advice and aid include the following:

• Gamblers Anonymous -www.gamblersanonymous.org
• Gambling Therapy -gamblingtherapy.org
• National Helpline (India): 1800-120-1190

6. Underage Gaming

To prevent underage participants, Sky Exchange does not allow persons under the age of 18 years to register and use its platform. We do verification checks to check compliance.

In case you are aware that a minor is accessing our services, then notify us instantly at support@skyexchangeoffice.net.

7. Our Ongoing Efforts

Sky Exchange is actively engaged in working to:

• Enhance user protection software.
• To teach players how to play responsibly.
• Train attendants to be trained to recognize and assist at risk users.

8. Contact Us

To contact the questions and help desk on responsible gaming, please call:

Email: support@skyexchangeoffice.net